Frequently Asked Questions


what is fukubox?

A box delivered directly to you every month so that you can unbox your very own magical moments.

Our standard assortment comprises 3 blind boxes + a delightful surprise.

Our subscriptions renew automatically so that you don’t have to create a new subscription each month. If you ever need to cancel your subscription you can do so in your account or contact us at contac@fuku-box.com before your next billing date.

how do I cancel my subscription?

You can cancel your subscription anytime by logging into your account or contact us at: contact@fukubox.com.

how do I change my subscription plan?

To change your subscription plan please contact us at: contact@fuku-box.com.

damaged or missing items

Please reach out about any damaged or missing items so we can make sure your don’t lose your magical moments!

Please include photo proof and a detailed report in your claim and submit to contact@fuku-box.com.