Frequently Asked Questions
what is fukubox?
A box delivered directly to you every month so that you can unbox your very own magical moments.
Our standard assortment comprises 3 blind boxes + a delightful surprise.
Our subscriptions renew automatically so that you don’t have to create a new subscription each month. If you ever need to cancel your subscription you can do so in your account or contact us at contac@fuku-box.com before your next billing date.
how do I cancel my subscription?
You can cancel your subscription anytime by logging into your account or contact us at: contact@fukubox.com.
how do I change my subscription plan?
To change your subscription plan please contact us at: contact@fuku-box.com.
damaged or missing items
Please reach out about any damaged or missing items so we can make sure your don’t lose your magical moments!
Please include photo proof and a detailed report in your claim and submit to contact@fuku-box.com.